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Our Team

Karen Cox, CHC

Karen Cox, CHC

CEO (316) 683-0665 Email

Karen Cox joined ProviDRs Care in 2009 and is the Chief Executive Officer. As CEO, she is responsible for the overall operations of the company including product development, strategic planning and financial performance.

Karen’s experience spans over 30 years in the healthcare industry including positions as Regional Manager at Blue Cross and Blue Shield of Kansas and Vice President of Employee Benefits at IMA of Kansas. Karen’s areas of expertise include managed care, self-funding, risk analysis, business development, product development and process management.

Karen is a graduate of Wichita State University with a BBA degree in marketing.

Kirsten Haas

Kirsten Haas

Client Services Coordinator (316) 683-0679 Email

Kirsten is the liaison between our employer groups, payers, brokers and ProviDRs Care. She helps coordinate RFPs, new group set-ups, renewals, group and payer contracting and customer service questions.

Justin Leitzen, MHA

Justin Leitzen, MHA

Director of Network Innovations (316) 683-0604 Email

Justin Leitzen previously worked at ProviDRs Care from July 2013 through December 2015 as the Director of Contracting and Network Development.

Justin returned to ProviDRs Care in April 2017 as the Director of Network Innovations. He is responsible for the development and implementation of network strategies and value-based care initiatives.

Justin has more than 12 years in the healthcare industry with expertise in managed care contracting, Medicaid managed care, program development, value-based reimbursement, patient-centered medical homes, and clinical operations management.

Justin is a graduate of Kaplan University and has his Master’s in Health Care Administration.

Nikki Sade

Nikki Sade

Director of Operations (316) 683-0805 Email

Nikki Sade joined ProviDRs Care in 2005 and is the Director of Operations.  She manages the operations of both the Claims and Provider Relations Departments ensuring customers receive the highest level of service across the industry.  Nikki’s role also includes the management of ProviDRs Care’s Information Systems to maintain a high level of data integrity and support for both our partners and internal operations.

Nikki originally joined the ProviDRs Care team in 2005 where she learned repricing, later transitioning to a shared role within ProviDRs Care’s parent company, Medical Society of Sedgwick County (MSSC), providing Information System support to MSSC’s subsidiaries.  Later, in 2010, Nikki returned to a full-time role with ProviDRs Care where she assumed the role of Director of Claims and Information Systems, later transitioning into the Director of Operations in 2017.

Josette Donaldson

Josette Donaldson

Provider Relations Manager (316) 683-4111 Ext 229 Email

Josette Donaldson joined ProviDRs Care in 2015 as a Provider Relations representative where her experience quickly advanced her to Provider Relations Manager.  As Manager, she supervises the daily workflow of the Provider Relations department including customer service and recruitment efforts.  She also coordinates credentialing through the CVO ensuring ProviDRs Care meets both statewide requirements as well as our customer’s needs.  She works closely with providers, members and staff to provide beneficial education and training.

Josette has over 20 years of experience in the insurance industry as well as financial planning.

Jeanne Hingst

Jeanne Hingst

Claims Manager (316) 683-4111 Ext 234 Email

Jeanne Hingst joined ProviDRs Care in 2007 and is our Claims Manager.  As the Claims Manager, she oversees the daily operation of the Claims Department. She is responsible for resolving claims and network related issues for providers, members and groups. Jeanne participates on the Fee Schedule and HIPAA Compliance committees as well. She works closely with our Director of Claims and Information Systems to continually improve quality and performance of the network. 

Jeanne’s experience spans over twenty plus years in the healthcare industry, including working several years for a group of general-trauma surgeons as their certified coder/auditor, several years as a Senior Consultant providing consulting services to health care entities nationwide as it pertained to coding/billing/auditing/education and has worked as a Claims Department supervisor for a local hospital.

 

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